From Nov 1, 2019, a one-time setup fee will apply to all newly purchased products.
Amount of setup fees: 50% of the monthly labeled recurring price.
Greetings! valued users: We received a few reports saying that the current incident has come to an end, thus we are announcing the approximate schedule of the service accessibility recovery in China: Server Included Service Recover before 1.GIA.HK Platinum, Regional Pass - Hong Kong - Recovered - 1.SGTEL.SGP Gold, Regional ... Read More »
As you may have noticed, our order system goes wrong in some way in the past several days and you could not make any purchase on new services. We are completely unaware of this issue until a customer pointed it out in our support ticket system. Now the problem has been fixed, we are truly sorry for any inconvenience the issue may have brought ... Read More »
We are celebrating the 3rd Anniversary of NETOUCHER!
When making a purchase, you can use promo code: NTC2019 to receive a 50% off discount for the first month!
There're a few special events in the upcoming months! Check them out:
15th-30th: NETOUCHER LIMITED Anniversary (Special offers, new service nodes, and more service type!)
11th-17th: Mid-Autumn Festival Special Offer
25th-31st: Halloween Special Offer
29th: Black Friday Flash Sale
As you may have noticed, some of our product is now out of stock.
We are ordering more server from our upstream providers. Thank you for your patience.
According to our upstream provider, there's a serious shortage of IP addresses. Thus, we will not be able to bring some of the nodes back for users in China, at least in a short time. Nodes that won't be available in China temporarily OR discontinued (regional): Japan: 1.IIJ.JP, 2.IIJ.JP, 3.IIJ.JP(discontinued), 4.IIJ.JP(discontinued), ... Read More »
We are trying to make services available again for users in China. Please stand by!
Thank you for choosing Tunnel.Work.
June 9th: Platinum server(1.GIA.*/1.SB.JP/1.SGTEL.SGP) are available to CN users.
Summer is coming! And I know you've been waiting for this! In June, there are some changes to expect. We hope what we do can serve you better. Short-term services are available! (3-days/1-week) More service nodes are available! (New options in Singapore, Hong Kong. Japan and North America!) New Relay Nodes are available (China-HK/JP/US, ... Read More »
To prevent abuse, we cannot make the "Change Port" function public. So if your service is not working, you can just go to submit a ticket and we will change the port for you!
Free of charge!